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Features

Everything Your Real Estate Business Needs

From first lead to signed contract — one CRM built for property sales

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Lead management

A pipeline purpose-built for property sales.

  • Customizable pipeline stagesShape the funnel around your sales process — New, In Progress, Final Stage and more.
  • Lead priority scoringSpot your highest-priority buyers at a glance and focus on leads most likely to close.
  • Primary & resale typesKeep new-project and resale leads separate so nothing gets mixed up.
  • Notes & activity timelineEvery call, note, and status change in one clear history on the lead.
  • Powerful search & filtersFind any lead in seconds — by name, phone, source, team, or date.
  • Attach screenshots & imagesSave proof and context right on the lead — photos, screenshots, and chat images.
  • Bulk Excel importBring thousands of existing leads in one upload with smart column mapping.
  • Duplicate detectionCatch duplicate phone numbers on create and clean up your database fast.

Smart Caller ID

Identify leads on incoming calls, instantly.

  • On-call overlayA Truecaller-style popup shows who's calling — even outside the app.
  • Instant CRM lookupPhone numbers are matched to your leads in real time before you answer.
  • One-tap outcome loggingLog answered, missed, or follow-up — without leaving the call screen.
  • Complete call historyEvery call is saved to the lead timeline so nothing falls through the cracks.

Lead capture from every source

Paid campaigns, organic social, website inquiries, and referrals — all in one pipeline.

  • Facebook Lead AdsNew leads import the instant the form is submitted — no copy-paste.
  • Paid campaigns & adsTrack Facebook, WhatsApp ads, and every paid campaign in one inbox.
  • Website & web formsConnect your website forms so every inquiry flows into your pipeline.
  • Organic & social marketingRegister leads from Instagram posts, referrals, walk-ins, and DMs — tagged by source.
  • Instagram, Snapchat & TikTokTrack leads from every social channel — Instagram, Snapchat, TikTok, and more, tagged by source.
  • Auto-assignment rulesRoute each lead to the right agent or team — round-robin or by rule.

Property inventory

Manage your units and projects with ease.

  • Units & projectsOrganize sale and rent units across your full portfolio in one place.
  • Rich unit detailsPrice, area, type, amenities, photos and more — all in one view.
  • Side-by-side compareCompare multiple units side by side to help clients decide faster.
  • Share as PDFSend polished unit details to clients in one tap.

Calendar & scheduling

Stay on top of every follow-up.

  • Meetings, tasks & follow-upsPlan your day with tasks, client meetings, and follow-up reminders.
  • Per-agent color codingSee the whole team's schedule at a glance — each agent in their own color.
  • Smart remindersGet nudged before anything is due so no follow-up is ever missed.
  • Visit check-in from calendarCheck in to client visits with GPS right from a scheduled reminder.

Attendance & field tracking

Visibility into your field team, fairly.

  • Geofenced check-in/outAgents check in within your office radius — fair and automatic.
  • Team visits on a mapSee client visits plotted on a live map so managers know who's where.
  • Field visit check-in/outLog visit start and end with GPS and notes, linked to the lead.
  • History & reportsExportable attendance and visit records by date for management.

Reports & analytics

Know what's working — and what isn't.

  • Live dashboardsConversion, lead sources, and team KPIs updated in real time.
  • Agent performanceCompare activity, meetings, showings, and outcomes across the team.
  • Call & marketer analyticsSee best call times, marketer ROI, and source performance in one place.
  • PDF & Excel exportShare management-ready reports in a click — PDF or Excel.

Team & administration

Run your whole team from one place.

  • Accounts & rolesManage who can see and do what — broker, manager, marketer, and more.
  • Team chat on every leadDiscuss each lead inside the CRM with text and images — no context lost.
  • @mentions inboxLoop in teammates with @mentions and keep every conversation together.
  • Push notificationsReal-time alerts for new leads, mentions, reminders, and assignments.
  • Assignment rulesDistribute leads automatically and fairly — by source, team, or round-robin.

Also included

Platform & localization

Works everywhere your team does.

  • iOS, Android, Web & desktopNative apps on every device plus a full web experience — same data everywhere.
  • English & Arabic (RTL)Complete right-to-left language support on every screen.
  • Real-time syncEvery change syncs instantly — mobile, web, and desktop stay in lockstep.
  • Clean, focused interfaceA clear workspace built for daily sales work — not cluttered or confusing.
  • Your leads stay yoursEvery lead, deal, and conversation stays in your own secure workspace — private to your team, always.

Ready to close more deals?

Join real estate teams using Trust CRM to capture, manage, and convert leads — from first contact to signed contract.