Privacy Policy
Last updated: July 11, 2026
Trust CRM respects your privacy. This policy explains, in general terms, how we handle information when you use our website, mobile apps, and connected services — including social media integrations used by real-estate teams.
What we collect
We collect information you choose to share with us — for example when you request a demo, create an account, or use Trust CRM in your business. This may include basic contact details and business data your team enters into the platform. If you connect a social media integration, we receive only the information needed to provide that feature.
How we use it
We use information to operate Trust CRM, support your team, improve our services, and respond to your requests. We do not sell personal information.
Facebook and Instagram lead data
When your organization connects Facebook or Instagram lead forms to Trust CRM, we receive only the lead information needed to sync those submissions into your workspace. We use that information only to provide lead capture, assignment, follow-up, and CRM functionality for your organization. We do not sell this data or use it for unrelated advertising.
Sharing
We may use trusted service providers to help run our platform. Data entered by your company is available to authorized users within your organization. We may also disclose information when required by law.
Security & retention
We apply reasonable safeguards to protect information. Each company's workspace is kept separate. We retain data only as long as needed to provide the service or meet legal requirements.
Your choices
You can request access, correction, or deletion of your personal information. To remove a connected social media app, use your account settings on that platform. For deletion requests, see our Data Deletion page.
Updates
We may update this policy from time to time. The latest version will always be posted on this page with an updated date.
Need help?
For privacy, data deletion, or legal enquiries, please reach us through our Contact page. We aim to respond within 5 business days.
Go to Contact page